FAQ

Hello everyone, we have listed FAQs as many as possible which are often questioned by clients. You may input keyword to search your interested topics. If you don’t find the interested topics, Contact us

1.HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY?

We will reply you within 5 hours in working day.

2.ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

We have our own manufacturing factory,also have our own international sales department. We produce and sell all by ourselves.

3.WHAT APPLICATIONS DO YOUR PRODUCTS RELATE TO?

Our products cover a wide range of industries including edible oil factory, cosmetic bottle factory,nuts factory,beverage factory, water factory,pharmaceutical factory and so on.

4.CAN YOU DO CUSTOMIZED PRODUCTS?

Yes,we can do customized products according to the customers’ drawings or samples.

5.HOW MANY EMPLOYEES OF YOUR COMANY?WHAT ABOUT THE TECHNICISTS?

We now have more than 80 employees, including 10 engineers and 10 sales.

6.HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard.

7.WHAT’S THE PAYMENT TERM?

When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CFR,etc. For mass production goods, you need to pay 30% deposit before producing and70% balance before delivery.The most common way is by T/T. L/C is also acceptable.

8.HOW TO DELIVER THE GOODS TO US?

Usually shipping goods by sea for foreign customers,because we are nearby Ningbo and Shanghai. It is very convenient and efficient to ship goods to any other countries.Of course,if your goods are very urgent,the Ningbo Airport and Shanghai Airport are also very near.

9.WHAT ABOUT INSTALLING IN COSTOMER FACTORY ?

After machine arrived at your factory, please prepare water, electric, and preform, then we will arrange engineer to install machine and train your workers, the longest time to free install shall be in one week, you should afford engineer round trip tickets, food, hotel etc.

10. HOW LONG IS THE MACHINE GUARANTEE TIME?

Machine warranty time is 12 months. During the warranty period, if any parts (except lamps and other wearing parts, which are not man-made) are damaged, we will responsible for this.